Notice: Support Closure Dec 28,2023 - Jan 8, 2024

GeoSmile Support will be closed from December 28, 2023 (Thu) to January 8, 2024 (Mon).

Inquiries received during this period will be answered on or after January 14 (Tue).

Please note that it may take some time to complete the redemption of miles to E-vouchers.

Please note that it may also take some time for us to respond to your inquiry in the survey.

We apologize for any inconvenience this may cause and thank you for your understanding.

[Resolved] Scratch feature stops (Dec 7 2:30-6:00)

Due to a server problem, scratch feature was not available from December 7, 2:30 to 6:00 (UTC), and has now been restored.

We sincerely apologize for any inconvenience this may have caused.

Addition of point redemption partners

The following have been added to the miles exchange partners.

• Apple Gift Card USA

• PayPal Voucher USD

For details, please refer to the exchange page.