Dear Users,
Recently, we have observed an issue where users encounter a "Communication failed" error while attempting to exchange gift cards. In some cases, points are deducted without successfully receiving the gift card.
We are currently investigating the cause of this issue. If you experience this error, please contact us through the inquiry form, and we will refund the deducted points.
We sincerely apologize for the inconvenience and appreciate your patience.
Best regards,
GeoSmile Team
Updated: Mar 27
Jan 10, 2025
Hello All,
Thank you for always using GeoSmile.
We have released the updated version 3.5.0 of the GeoSmile app for Android/iOS.
The update includes the following:
Changed the app icon
Updated Trimaru's costume
Fixed some graphical issues
Other minor bug fixes
Trimaru is wearing a costume suitable for January ❤
Please update the app to see it, as it's only available for a limited time!
We at GeoSmile will continue to develop the app to ensure you have a comfortable user experience.
We've started an Instagram account!
GeoSmile is provided by Geotechnologies Inc., a Japanese company.
We post stories featuring scenery from Japan and Tokyo, so please take a look.
We'd appreciate your follow!
Updated: Mar 27
Dec 20, 2024
Hello All,
Thank you for always using GeoSmile.
We have released an updated version (3.4.1) of the GeoSmile app for Android/iOS.
The update includes the following:
Fixed an issue where the app would crash under specific conditions
Fixed a step counting malfunction on some Android devices
Minor text corrections
Other minor bug fixes
We apologize for any inconvenience caused by the step counting issue on Android devices. We have identified several conditions that cause this problem and are making corrections as we go.
Today's 3.4.1 update includes fixes for some of these conditions, but we anticipate that there may still be cases that are not resolved for certain Android models.
We will continue to investigate this issue. If you are still experiencing problems, we would appreciate it if you could provide us with the following information:
Android device model: e.g., Galaxy A23 5G
Your GeoSmile invitation code
GeoSmile will continue to develop the app to ensure that everyone can use it comfortably.
We've also started an Instagram account.
Please follow us!