[Resolved]Maintenance of the point redemption functionJan 10, 2024Due to an emergency maintenance of the redemption function on the vendor side, gift card redemption was unavailable from January 7 to January 8. We sincerely apologize for any inconvenience this may have caused.
Notice: Support Closure Dec 28,2023 - Jan 8, 2024Dec 25, 2023GeoSmile Support will be closed from December 28, 2023 (Thu) to January 8, 2024 (Mon). Inquiries received during this period will be answered on or after January 14 (Tue). Please note that it may take some time to complete the redemption of miles to E-vouchers. Please note that it may also take some time for us to respond to your inquiry in the survey. We apologize for any inconvenience this may cause and thank you for your understanding.
[Resolved] Scratch feature stops (Dec 7 2:30-6:00)Dec 7, 2023Due to a server problem, scratch feature was not available from December 7, 2:30 to 6:00 (UTC), and has now been restored.We sincerely apologize for any inconvenience this may have caused.