Updated: Mar 3
Due to a problem at Amazon and the gift card vendor, many errors occurred during US Amazon voucher redemption as the followings.
Amazon and the vendor have resolve the issue and now you are able to redeem Amazon gift card.
We sincerely apologize for any inconvenience this may have caused.
Updated: Mar 27
Hello All,
Thank you for always using GeoSmile.
We have released the updated version 3.5.1 of the GeoSmile app for Android/iOS.
The update includes the following changes:
We have modified the tutorial We've made it easier for you to get familiar with GeoSmile.
[US only] Changed the unit of miles to "Gem" 💎💎
We've resolved the issue of it being somewhat difficult to understand visually.
Other minor bug fixes
Although it doesn't directly affect the use of the app, we have changed the advertising delivery system.
If you happen to notice any issues with ad display while using the app, please feel free to contact us.
GeoSmile is currently running the "Mega 10 Campaign".
We have promotions including mile rewards!
We apologize for the inconvenience caused by the step counting bug.
After investigation, we plan to start testing the fix next week.
We will first conduct internal testing, and if there are no issues, we plan to release it.
We ask for your patience a little longer.
We've started an Instagram account. Please follow us!
GeoSmile will continue to develop the app to ensure a comfortable user experience for everyone.
Dear Users,
Recently, we have observed an issue where users encounter a "Communication failed" error while attempting to exchange gift cards. In some cases, points are deducted without successfully receiving the gift card.
We are currently investigating the cause of this issue. If you experience this error, please contact us through the inquiry form, and we will refund the deducted points.
We sincerely apologize for the inconvenience and appreciate your patience.
Best regards,
GeoSmile Team