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Notice: Display Issue with Gem Count

  • tsaito99
  • Jun 17
  • 1 min read

We have identified a display issue where the number of gems shown after a retry on the scratch screen may differ from the actual number received.


Please rest assured that this issue is limited to the displayed number only — the actual number of gems added to your account is correct.


We are currently investigating the root cause and will fix this issue in the next app update.


We sincerely apologize for any confusion and appreciate your understanding.

 
 
 

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Porteromega22
6 days ago
Rated 1 out of 5 stars.

Geez Louise! Can you guys fix the persisting problems before adding more? And it's not adding the correct amount of gems. Not on my account. I watch 2 ads with no penguins scratched, and it's always 50 gems, for 2 ads. It doesn't add 100. I'm counting it correctly. Yall stop lying to us.

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sstarkmj
Jul 02

it is getting increasingly difficult to redeem steps and miles since it continuously says no ads available please try again later. that is all I have gotten in the last 24 plus hours

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Momma23
Jul 06
Replying to

I found if you click on the lucky wheel tab then back out, it will cover germs without problems

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GeoSmile-n4w_CbNuJ
Jun 23
Rated 1 out of 5 stars.

This app just reset back on me for the 5th time!!!! I lost 100000 gems and coins and progress!!!. It was working fine then BLAME IT DOES IT FOR NO REASON. IF IT WOULDN'T DO THIS IT WOULD BE 5 STARS BUT 5 TIMES THIS IS A JOKE AND EVERYTIME I AM ABOUT TO WITHDRAW MONEY GO FIGURE!!!

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