Notice Regarding Ads Issues
- tsaito99
- Mar 27
- 1 min read
Updated: Apr 1
Dear Users,
We have identified an issue where the scratch card and lucky wheel do not appear after watching a video ad, or the video fails to play, displaying an error message and causing the app to freeze.
We are currently investigating the cause of this issue. If you encounter this problem, please try the following steps:
Restart the app.
Wait for at least 5 minutes and then try again.
If you encounter this problem, please provide us with the invitation code, the date and time and time zone it occurred, and the content of the ad. eg. Dice Dreams™️
We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
Thank you for your understanding.
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