Scratch and Lucky Wheel Issue and Compensation

Thank you for using our service.

This is the GeoSmile Operations Team.

From 00:00 on Mar 25 to 08:00 on Apr 3 (UTC), an issue occurred where the Scratch and Lucky Wheel were not displayed after the advertisement was played.

We have implemented a fix for the issue.

For customers who were unable to receive rewards from the Scratch and Lucky Wheel during this period, compensation in the form of gems has been completed to ensure they receive the appropriate amount of rewards.

We sincerely apologize for the inconvenience caused to our users.

Thank you for continuing to use GeoSmile.